Your responsibilities will exist of
Inside Sales:
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails;
• Understanding customer needs and requirements;
• Explore new opportunities to upsell and/or cross-sell to the customers;
• Response to commercial leads;

Sales to existing clients - Upsell and cross-sell:
• Renewing Product /Services Contracts/SLAs;
• Periodic meetings/calls/e-meetings to monitor satisfaction;
• Regular follow-up contact to assess needs and deal with complaints to maintain trust;
• Serve as the link of communication between customers and internal teams;
• Play an integral part in generating new sales opportunities that will turn into long-lasting relationships.

Implement Sales Process:
• Deal qualifying, Proposal, negotiation, and closing;
• Contract negotiation / renewals;
• Deliver frequent reports and forecasts to the Managing Director;
• Participate in planned corporate and marketing activities during the year.